Terms of sale

Last Updated: November 11, 2024

This Privacy Policy describes how brigittelegrand.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase on www.brigittelegrand.com (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you”, “your”, and “yours” refer to you as a user of the Services, whether you are a customer, a website visitor, or any other person whose information we collect under this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required under applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect (and have collected over the past 12 months) personal information about you from various sources, as outlined below. The information we collect and how we use it depend on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable Terms of Service, and protect the Services, our rights, and the rights of our users or others.

Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site and Services. “Personal information” refers to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and types of personal information we collect.

Information We Collect Directly From You

Information you provide directly through the Services may include:

  • Contact information such as your name, address, phone number, and email address.

  • Order information such as your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information such as your username, password, security questions, and other information required to secure your account.

  • Customer service information such as the content of communications you send us through the Services.

Some features of the Services may require you to provide certain information. Failure to provide this information may prevent you from accessing or using these features.

Information We Collect About Your Usage

We may automatically collect certain information about your interactions with the Services (“Usage Data”) using cookies, pixels, and similar technologies (“Cookies”). Usage Data may include:

  • Device information

  • Browser information

  • Network connection details

  • IP address

  • Information about how you interact with the Site and your account

Information We Obtain From Third Parties

We may obtain information about you from third parties, including:

  • Service providers that support our Site and Services, such as Shopify.

  • Payment processors that collect payment information (bank account information, credit/debit card details, billing address) to process transactions and fulfill your orders.

  • Third parties using online tracking technologies (pixels, web beacons, SDKs, cookies) when you visit our Site, open our emails, or interact with our Services or ads.

Any information obtained from third parties will be handled in accordance with this Privacy Policy. See the section “Third-Party Websites and Links” below.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to provide the Services and fulfill our contract with you, including processing payments, fulfilling orders, sending account or transaction notifications, creating and managing your account, arranging shipping, and enabling returns and exchanges.
We may also enhance your shopping experience by allowing Shopify to match your account with other Shopify services you may choose to use. Shopify processes this information according to its Privacy Policy and Consumer Privacy Policy.

Marketing and Advertising

We may use your personal information to send marketing communications by email, SMS, or mail, and to show you advertisements for products or services.
If you are in the EEA, the legal basis is our legitimate interest in promoting our products (Art. 6(1)(f) GDPR).

Security and Fraud Prevention

We use your personal information to detect, investigate, and prevent fraudulent, illegal, or harmful activities.
If you believe your account has been compromised, please contact us immediately.

Communicating With You and Improving the Services

We use your personal information to respond to your inquiries, provide customer support, and improve the Services, based on our legitimate interest in maintaining an effective commercial relationship with you.

Cookies

We use Cookies to operate and improve our Site and Services, analyze user interactions, and personalize content and advertising.
Details on Shopify Cookies: https://www.shopify.com/legal/cookies

You can configure your browser to block or delete Cookies, but this may negatively affect your experience on the Site.

Our Site does not respond to “Do Not Track” signals from browsers.
Learn more at: http://www.allaboutdnt.com/

How We Disclose Personal Information

We may disclose personal information to:

  • Service providers acting on our behalf (IT providers, payment processors, cloud storage, order processing, shipping, analytics, customer service).

  • Business and marketing partners that provide services or advertising.

  • Third parties when you request or consent to such disclosure (e.g., social media widgets, integrations).

  • Our affiliates or corporate group members.

  • Third parties as part of business transactions (e.g., mergers, bankruptcy).

  • Authorities when required to comply with legal obligations.

Over the past 12 months, we have disclosed the following categories of personal information to the categories of recipients listed above:

  • Identifiers

  • Customer record information

  • Commercial information

  • Internet/usage activity

  • Geolocation data

We do not use or disclose sensitive personal information without your consent or to infer characteristics about you.

Third-Party Websites and Links

Our Site may contain links to websites operated by third parties. We are not responsible for their privacy or security practices, nor for the accuracy of their content.
Information shared on public or semi-public areas (including social media) may be visible to others.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children.
If a child has provided personal information, please contact us to request its deletion.

We do not “sell” or “share” (as legally defined) personal information of children under 16.

Security and Retention of Your Information

No security system is perfect, and we cannot guarantee absolute security.
We recommend avoiding unsecured channels for sharing sensitive information.

We retain personal information as needed to operate your account, provide the Services, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights

Depending on your location, you may have the following rights:

  • Right to access

  • Right to deletion

  • Right to correction

  • Right to portability

  • Right to restrict processing

  • Right to withdraw consent

  • Right to appeal decisions

  • Right to manage communication preferences

You can exercise these rights through the Site or by contacting us.

We may need to verify your identity before responding.
You may also appoint an authorized agent to make requests on your behalf.

We will respond as required by law and will not discriminate against you for exercising your rights.

Complaints

If you have concerns about our privacy practices, please contact us.
You may also contact your local data protection authority (for EEA residents, see the list of supervisory authorities).

International Users

Your information may be transferred, stored, and processed outside your country of residence.
When transferring data outside Europe, we use legally recognized safeguards such as Standard Contractual Clauses (SCCs), unless the destination country ensures adequate protection.

Contact Us

If you have questions or wish to exercise your privacy rights, contact us:

Email: brigitte@brigittelegrand.com
Address: 2 Rue du Sabotier, L’Hôpital du Grosbois, 25620, France

Unless stated otherwise, we are the data controller for your personal information.